1. Q: Can I get samples?
A: Absolutely! We are delighted to provide sample testing, allowing you the opportunity to experience firsthand the superior quality and craftsmanship that define our products, ensuring complete satisfaction with your purchase.
2. Q: What is your main product?
A: We proudly offer a captivating array of innovative products, ranging from electric bikes and electric mountain bikes to fat bikes, folding bikes, e-bikes, snowfield bicycles, as well as electric motorcycles and electric tricycles. Complementing our lineup is a vast selection of premium bike parts & accessories, all designed to elevate your riding experience.
3. Q: Do you have products in stock?
A: We apologize, but our products, including samples, are not kept in stock. Instead, they are meticulously crafted with precision and custom-produced to match your exact order specifications, ensuring a unique and tailored experience for our customers.
4. Q: What is the MOQ?
A: Our standard MOQ is 1*40'HQ. While we do offer the option for sample and LCL shipments, please be aware that these may result in higher costs due to the bespoke nature of the order.
5. Q: What is the delivery time?
A: Delivery typically ranges from 25 to 45 days, depending on the specific model you select. We strive to ensure timely production and delivery to meet your expectations.
6. Q: What is the payment term?
A: We accept a variety of flexible payment methods to accommodate your preferences. These include T/T and L/C, ensuring ease and convenience in your transactions with us.
7. Q: Can you do customized product for me?
A: Certainly! We offer comprehensive OEM/ODM services, allowing us to craft products meticulously tailored to meet your unique specifications and vision, ensuring a product that is distinctly yours.
8. Q: How about your product quality?
A: We are wholeheartedly dedicated to excellence, meticulously crafting each product to ensure superior quality. Our stringent quality control processes include 100% testing before delivery, guaranteeing precision, perfection, and an unparalleled standard of quality.
9. Q: What is your shipping term?
A: We offer flexible shipping terms to best accommodate your needs, including EXW, FOB, CFR, and CIF, ensuring a seamless and convenient shipping experience tailored to your specific requirements.