1. Q: Can I obtain samples?
A: Certainly, we support sample testing.
2. Q: What constitutes your main product line?
A: Our core offerings include electric bikes, electric mountain bikes, fat bikes, folding bikes, e-bikes, snowfield bicycles, electric motorcycles, electric tricycles, and a comprehensive range of bike parts & accessories.
3. Q: Do you have products in stock?
A: Unfortunately, we do not keep pre-made stock. Each and every product, including samples, is custom-produced to meet your specific order requirements.
4. Q: What is the MOQ?
A: Typically, our Minimum Order Quantity is a 1*40'HQ container. However, we do accommodate sample and LCL (Less than Container Load) shipments, though they may incur a higher expense.
5. Q: What is the delivery time?
A: Our delivery timeline ranges from 25 to 45 days, depending on the model specifications and order details.
6. Q: What is the payment term?
A: We accept a variety of payment methods, including T/T (Telegraphic Transfer) and L/C (Letter of Credit), among others.
7. Q: Can you do customized product for me?
A: Absolutely! We proudly offer OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services, allowing for tailored product customization.
8. Q: How about your product quality?
A: Our commitment is unwavering in crafting each product with utmost care, focusing on every intricate detail. This dedication ensures we deliver top-tier quality to our customers. Stringent quality control processes and comprehensive 100% testing are performed before dispatch.
9. Q: What is your shipping term?
A: We offer various shipping terms to suit your needs, including EXW (Ex Works), FOB (Free On Board), CFR (Cost and Freight), and CIF (Cost, Insurance, and Freight).